Cancellation and tour Policy

Please read the cancellation policy below and then:
You must write in the next email this phrase: ” I have read your cancellation policy and I accept it “

Cancellation policy

Please read carefully the cancellation policy below, and please write the following phrase:
“I have read your cancellation policy and I accept it” on your following email. 

Once You receive my reply to Your request, You will be kindly asked for a 30% security deposit (“caparra confirmatoria”, in Italian) of totale value of my services,  which can be paid either by PayPal or by forwarding Your Credit Card details (only VISA or MC).
Security deposit payments by PayPal must be paid 15 days prior to date of first transport service, and credit cards accounts will be charged only 15 days prior to date of first transport service.
NO CHARGE will be due for cancellations of transport services, up until 16 days prior to date of first transport service.
Your PayPal payment will be reimbursed, if already received, and no charge will be forwarded on Your credit card.

Tour policy

In case of circumstances beyond our control, HILLS AND ROADS TEAM reserves the right to cancel or change any transport service without any penalty . Whenever possible, our team will inform You in advance should any changes be necessary, and in case of cancellation, keep you reimbursed on the service paid. Hills and Roads team does not assume any responsibility for additional expenses that client(s) may incur due to a cancelled transport service ( such as flight or train reservations, hotels, museum reservations, and other incidentals )
Travelers are responsible for themselves and their personal belongings and effects all along the tour with Hills and Roads. No refound will be claimed to Hills and Roads for injuries, damages or robberies of anykind, even from inside the vans.

Privacy Policy

We are GDPR compiant.
Please read  carefully the policy.

Who we are

Our website address is: http://www.hillsandroads.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Write to info@hillsandroads.com for any request.